COOKIES POLICY
WHAT ARE COOKIES?
Cookies are data files that are stored on your browser and device when you visit any website. Cookies can have various uses such as, for example, recognizing the user, storing and retrieving information about a user's browsing habits, or customizing how content is displayed.
WHAT INFORMATION DO COOKIES STORE?
Cookies store technical information, personal preferences, content customization. Cookies usually do not contain any personal information.
Any personal information they may contain is solely that which the user has entered in a form on the site.
Most of the time, when a cookie contains personal information, it is encoded in such a way that it is unreadable to any third party that might have access to your cookie file.
WHAT TYPES OF COOKIES EXIST?
According to the entity that manages the domain:
• Own Cookies: are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.
• Third-party Cookies: are sent to the user's terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.
According to the time period:
• Session Cookies: collect and store data while the user accesses a website. They are usually used to store information that is only of interest to keep for the provision of the service requested by the user on a single occasion (e.g., a list of purchased products).
• Persistent Cookies: The data remains stored in the terminal and can be accessed and processed for a period defined by the cookie controller, which can range from a few minutes to several years.
According to the purpose:
• Technical Cookies: allow the user to navigate through a website, platform or application and use the different options or services that exist in it such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up an order, carrying out the purchase process of an order, making the request for registration or participation in an event, using security elements during navigation, storing content for the dissemination of videos or sound or sharing content through social networks.
• Customization Cookies: Allow the user to access the service with some general predefined characteristics based on a series of criteria in the user's terminal such as would be the language, the type of browser through which you access the service, the regional configuration from where you access the service, etc.
• Analytics Cookies: Allow the controller to track and analyze the behavior of users of the websites to which they are linked. The information collected through this type of cookies is used in measuring the activity of the websites, application or platform and for the elaboration of browsing profiles of the users of these sites, applications and platforms, in order to introduce improvements based on the analysis of the usage data made by users of the service.
• Advertising Cookies: Allow the management, in the most efficient way possible, of advertising spaces.
• Behavioral Advertising Cookies: Store information about user behavior obtained through continuous observation of their browsing habits, which allows developing a specific profile to display advertising based on it.
• External Social Network Cookies: Are used so that visitors can interact with the content of different social platforms (facebook, youtube, twitter, linkedIn, etc..) and that are generated only for users of these social networks. The conditions of use of these cookies and the information collected are regulated by the privacy policy of the corresponding social platform.
WHAT COOKIES ARE USED ON THE WEBSITE
We use various types of cookies on our website, which can be classified into the following categories:
Technical/Necessary Cookies
Are essential for the basic operation of the website and cannot be disabled in our systems. These cookies guarantee basic functionalities and security features of the website, including the ability to navigate the site and use its essential functions.
Functional Cookies
Allow us to offer a more personalized experience and remember your preferences (such as your language selection) or your location, facilitating delivery services. If you reject these cookies, some of our services may not work properly.
Analytics Cookies
Allow us to count visits and analyze traffic sources to measure and improve the performance of our site. They help us know which pages are the most popular and how visitors move around the site. All information collected by these cookies is aggregated and, therefore, anonymous.
Third-party Cookies
Our platform uses third-party services for specific functionalities such as payments (Stripe, PayPal), fraud prevention, and usage analytics (Google Analytics). These providers may set their own cookies when you interact with their services through our website.
LEGITIMATION AND RETENTION PERIODS
When entering the website, a cookie notice will be activated that will allow the user to accept the installation of all cookies used by the website or, not authorize the use of cookies, being able to access the Cookie Preferences Configuration section, to disable them all or select and authorize the installation of those cookies that are of interest to you.
However, you are informed that, by using the website, the user expressly accepts and in any case, the installation of technical and necessary cookies for the correct operation of the Website.
The user is informed that the information obtained through the use of cookies will be kept for the duration of the same.
DISABLING AND DELETING COOKIES
The user can allow, block or delete the cookies installed on their device by configuring the browser options. By disabling cookies, some of the available services may stop being operational. The way to disable cookies is different for each browser.
HOW WE MANAGE COOKIES
Necessary Cookies
- Session: To keep your session active while browsing the site
- Preferences: To remember your language and configuration preferences
Performance Cookies
- Google Analytics: To analyze website usage
- Internal statistics: To improve our services
Marketing Cookies
- Advertising: To display relevant ads
- Social networks: For social network integration
CONTACT
If you have any questions about our Cookies Policy, you can contact us at:
Email: ppdd@togogoapp.com
LAST UPDATE
March 2025